Legal

Terms & Conditions

Welcome to Baboon Boards (baboonboards.com). These Terms and Conditions govern your use of our website and the purchase of products from both our online shop and physical store in Westlake, Cape Town. By browsing our website or purchasing products from us, you agree to be bound by these terms.

1. General & Website Use

By using baboonboards.com, you warrant that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

Acceptable Use: You agree not to use the website for unlawful purposes or in any way that violates applicable South African laws.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account.

2. Product Information, Pricing & Availability

Pricing & Currency: All prices listed on baboonboards.com are in South African Rand (ZAR) and include VAT where applicable. Shipping costs are calculated separately at checkout.

Errors & Corrections: While we strive to ensure accurate pricing and stock levels, technical glitches or typographical errors may occur. Baboon Boards reserves the right to correct pricing errors, cancel orders affected by erroneous pricing (e.g. R0 items), and issue full refunds.

Stock Availability: Stock availability is shared between our physical shop in Westlake and our online store. If an ordered item is out of stock, we will contact you promptly to offer an alternative, store credit, or a full refund.

3. Orders & Payment Processing

Order Acceptance: Placing an order online constitutes an offer to purchase. An order is only legally accepted and confirmed once payment has cleared and the items are dispatched.

Payment Gateway (Payfast): All online payments are securely processed through Payfast. By completing a transaction, you agree to Payfast's processing terms and confirm that you are authorized to use the chosen payment method.

Order Refusal: We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or breach of these Terms & Conditions.

4. Shipping, Click & Collect & Returns

All shipments, store collections, and returns are subject to our standard Shipping & Returns Policy:

Delivery: Deliveries are fulfilled nationwide across South Africa via The Courier Guy within an estimated 2 – 3 business days. Free delivery applies to orders over R900.

Click & Collect: In-store pickups are collected at 460 Main Rd, Westlake, Cape Town. Please bring order confirmation and ID.

Returns & Exchanges: Eligible items in unused/unskated condition can be returned within 30 days of purchase in accordance with our return guidelines.

5. Warranty, Deck Breakages & Safety Disclaimer

SAFETY WARNING: Skateboarding is an inherently dangerous extreme sport that carries risk of physical injury or property damage. Users participate in skateboarding activities entirely at their own risk.

Decks / Wood: Snapped boards, razor tail, chip-offs, or impact cracks resulting from tricks or incorrect landings are considered normal operational wear and tear and are NOT covered by warranty.

Hardware & Components: Hardware components (trucks, wheels, bearings) are covered against manufacturing defects by their respective suppliers. We will assist in facilitating legitimate warranty claims with the manufacturer.

6. Intellectual Property

All content on baboonboards.com — including logos, graphics, images, text, code, and design assets — is the property of Baboon Boards and protected by South African copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by South African law, Baboon Boards, its directors, employees, and representatives shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

The use or inability to use our website or products.

Injury or damage arising from the use or misuse of skateboarding equipment purchased from us.

Shipping delays, lost parcels, or service interruptions caused by third-party services (e.g. courier providers or web hosts).

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the South African courts.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please reach out to us:

Address: 460 Main Rd, Westlake, Cape Town, 7945

Email: [email protected]

Phone / WhatsApp: +27 63 227 2331

Website: https://baboonboards.com