Welcome to Baboon Boards! Whether you're ordering gear online or popping into our Westlake shop in Cape Town, we want to make sure your experience is fast, easy, and hassle-free.
We offer fast, nationwide door-to-door delivery across South Africa in partnership with The Courier Guy.
Delivery Method
Region
Estimated Time
Standard Fee
Standard Delivery (The Courier Guy)
Nationwide (Main & Regional)
2 – 3 business days
R150 (Free over R900)
Click & Collect
Westlake Shop (Cape Town)
Same / Next business day
FREE
FREE SHIPPING: Orders totaling R900 or more qualify for FREE standard delivery anywhere in South Africa!
Select "In-Store Pickup" at checkout.
You will receive an email/SMS notification as soon as your order is packed and ready for pickup at our Westlake store.
Please bring your order confirmation email and a valid ID when collecting.
Orders are processed and dispatched Monday through Friday (excluding public holidays).
Orders placed before 12:00 PM are typically dispatched the same business day via The Courier Guy.
Once your package leaves our shop, you’ll receive a tracking link via email so you can monitor your delivery in real-time.
We want you to be 100% stoked with your gear. If something isn't right, here is how we can fix it:
You have 30 days from the date of purchase (or delivery) to request a return, exchange, or store credit.
To be eligible for a return or exchange:
Items must be unused, unskated, and in original condition.
Decks must not have grip tape applied (unless applied by us prior to shipping per your request).
Apparel and footwear must be unworn, unwashed, and have all original tags intact.
Items must be returned in their original packaging.
PLEASE NOTE: Custom completed builds, gift cards, and clearance/sale items are final sale and cannot be returned unless defective.
Drop by our Westlake shop with the item(s) and your receipt or online order number during opening hours (Mon–Sun, 9:00 AM – 5:00 PM). We’ll process your exchange or refund on the spot.
Email us at [email protected] with your order number and reason for return.
Package the items securely.
Send the package back to our Westlake store address (460 Main Rd, Westlake, Cape Town, 7945).
Baboon Boards covers all return courier costs for defective or incorrect items.
You are responsible for return courier fees in cases of change of mind or sizing issues.
Once we receive and inspect your returned item, we’ll send an email confirmation.
Approved refunds will be processed back to your original payment method within 3 to 5 business days.
Skateboarding is high-impact, and breakages happen!
Wood / Decks: Snapped boards, razor tail, chip-offs, or impact damage from landing incorrectly are considered normal wear-and-tear and are not covered by manufacturer warranty.
Hardware & Components: Trucks, wheels, and bearings carry standard manufacturer warranties against manufacturing defects (e.g., axle slipping, cracked casting, seam defects). Contact us if you suspect a defect, and we’ll liaise with the supplier on your behalf.
Got questions about sizing, deck specs, or an existing order? Get in touch or visit us in-store:
Address: 460 Main Rd, Westlake, Cape Town, 7945
Store Hours: Monday – Sunday: 9:00 AM – 5:00 PM
Phone / WhatsApp: +27 63 227 2331
Email: [email protected]
Website: https://baboonboards.com
